Shipping policy

Shipping Policy

We offer Free Standard Shipping on all orders, with no minimum purchase required.

Estimated total delivery time (USA):
Standard Shipping: 11–17 business days
Express Shipping: 6–11 business days

Express shipping costs $26.50 for the first item, and $5.00 for each additional item in the same order.

Delivery times are calculated in business days only (no weekends or holidays).
Express Shipping is not available for P.O. Boxes or APO/FPO addresses.
We ship worldwide. Delivery times may vary depending on location.
We are not responsible for delays caused by carriers or external factors.

We are responsible for items lost in transit. Please check your package upon delivery. If anything is missing, contact us immediately for support.

Express Shipping may incur customs fees, taxes, or duties. These charges are applied by the carrier (e.g., DHL) and must be paid by the customer.

We are not responsible for customs delays. Please contact your local customs office for more information.

Want to combine orders? Contact us as soon as possible. We can only combine orders before they are shipped.

A tracking link will be sent via email once your order ships. Please check your spam or junk folder if you cannot find it.

If you still cannot locate your tracking information, please contact our support team.

This website and all orders placed through Mako Hawaiian are operated and fulfilled by Zefoly LLC.

Legal Business Name: Zefoly LLC

Business Address:
1001 S Main St Ste 600
Kalispell, MT 59901
United States

If you have any questions regarding shipping, please contact us.

📧 support@makohawaiian.com
📞 +1 (213) 650 4322